Service
e/Doc Systems is dedicated to
providing exceptional service to our clients. Here are some of the
services we provide:
Custom Tailored Service Agreements
Your office systems need to be up and running. And, you have unique
needs. Our Service Agreements are custom-tailored to your needs
and can include:
- Preventative Maintenance We believe
the best way to handle problems is to avoid them if possible.
Our technicians perform preventative maintenance on your office
systems to ensure peak performance.
- Emergency Repair Our professionally
trained field technicians will respond to your problems on-site.
Each technician carries a stock of parts in their vehicle to
handle most emergency situations ensuring you are up and running
as fast as possible.
- Operating Supplies Many of our
clients elect service agreements that include operating supplies
like toner and developer. That way everything is provided at
one low cost per copy on one convenient invoice.
Guaranteed Client Satisfaction
Our business has been built on client satisfaction. We
guarantee you will be satisfied with your experience with e/Doc
Systems.
- Average Four Hour On-Site Response
Time If your office system does go down, call us at
901-367-9500 or request a service
call online. Our goal is to be on-site within four hours
to your call.
Consulting Services
Documents are the vehicles by which information flows thorough
critical business processes. Prime Office Technology offers consulting
services to our clients to help their business run more efficiently
and cost effectively.
- Workflow Optimization We look
at the flow of information thorough your critical business processes
and make recommendations to streamline the paper chase.
- Print Optimization The expense
of printing is often unmanaged. Our print optimization services
identify cost savings in the range of 30% or more by routing
print jobs to the most cost-effective and productive print devices.
For more information on how our consulting
service could impact your organization, contact us for a complimentary
Document Workflow Analysis.
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